This is a plain-language summary of our full Privacy Policy, which you can read at /privacy. Where the two differ, the full policy governs.
You must be 18 or older to use Calypso, everywhere. We ask your age when you sign up, we don't knowingly accept anyone under 18, and if we learn an account belongs to a minor we close it and delete its data. If you believe a minor has signed up, email privacy@trycalypso.ai.
Every Calypso voice is artificial intelligence. Calypso is not a therapist, not medical care, and not a crisis service. If a conversation suggests you may be in crisis, Calypso will point you to real humans: the 988 Suicide & Crisis Lifeline and the Crisis Text Line. How we do that is published on our Safety page.
Your account, your conversations, your usage of the product, your billing information if you subscribe, and as little else as we can. We don't ask for your government ID, your phone contacts, or your social network.
Conversations with Calypso voices are tied to your account and are not visible to other users. Because what you share here can be personal, we treat all conversation content as sensitive data no matter where you live, and we use it only to run the service for you. Incognito mode does not save conversations at all. When an incognito thread closes, it's gone from Calypso.
Not to advertisers, not to brokers, not to anyone. We do not share your personal information for advertising, we run no ad pixels or ad trackers, and we honour the Global Privacy Control signal as an opt-out of sale and sharing.
We do not use your conversation content to train AI models, and we have not opted in to any AI provider doing so. One provider we use for some features keeps the right, in its own terms, to train on what it receives; section 7.1 of the full policy explains. If our own practice ever changes, it will be off by default and only with your explicit opt-in, and you could change your mind any time.
A small set of vetted service providers help us host the app, run AI inference, process payments, and send transactional emails. Each processes your data under its own data processing terms; the full policy (section 7.1) explains where one AI provider's terms allow it more use. We may also disclose information when legally required. We post Calypso's own videos to Calypso's own YouTube, Instagram, Facebook, X and TikTok accounts; that never involves your data.
Delete conversations and decodes yourself, ask to delete your account from your profile, and email privacy@trycalypso.ai for anything else. We aim to respond promptly to every request, you can appeal if we ever refuse, and you do not lose access to Calypso for exercising any of these rights.
Traffic between your device and Calypso is encrypted in transit. Our database, which holds your account and conversations, is encrypted at rest, and screenshots are deleted about a day after a decode. Staff access is limited to the people who need it. If a meaningful breach ever affects you, we will notify you as required by law.
Information you give us: your email address, a password (stored as a salted hash, never in plaintext), your confirmation that you're 18 or older, your display name if you set one, and any optional profile information you choose to add (such as birth details for astrology readings).
The conversations and screenshots you share with Calypso: the text of your chats and the files you drop into the Decode feature, along with the metadata associated with them (timestamps, thread titles you set, voices used). Screenshots are deleted from our servers about a day after the decode finishes; the text and the report stay until you delete the decode. To carry context forward, Calypso also keeps a short memory built from your conversations (never from incognito ones).
Information that is collected automatically: your IP address and browser type, basic device information, which pages and features you use, and error or performance signals. We do not collect precise location or contacts from your phone.
Billing information if you subscribe, handled by our payment processor. We do not store full card numbers on our systems.
To run Calypso for you: authenticate you, render your conversations, generate decode and chat responses, deliver astrology and synastry reads when you ask for them.
To keep Calypso healthy: diagnose bugs, prevent abuse, secure accounts, comply with the law.
To communicate with you about your account: sign-in codes, payment receipts and failed-payment notices, replies to your support messages, and deletion confirmations. We do not send marketing email by default.
To improve the product: using usage data such as page views and clicks so we can understand which features are useful and which are confusing.
To support safety: automated detection of language patterns that suggest a user may be in crisis, so we can surface the in-product Crisis Banner with referrals to crisis resources like the 988 Suicide & Crisis Lifeline. Our safety protocol is published on the Safety page.
Who reads your conversations: no one, as a matter of course, and no one watches them live. A person on our team reads one only when our safety system detects signs of crisis, when you ask us to, when it's reported, or when the law requires it.
Calypso is an emotional-support product, so what you write may reveal how you're feeling. Some states, including Washington and Nevada, treat that kind of information as consumer health data with extra protections. We apply those protections to everyone: we use conversation content only to provide the service you asked for, anything beyond that requires your separate opt-in, and we never sell it or use it for advertising. Washington and Nevada residents can find the dedicated Consumer Health Data Privacy Policy linked in the footer.
Calypso uses cookies and similar storage for three things: keeping you signed in and holding text you paste into Decode until you submit it (these are strictly necessary); remembering small things like when you last visited (these are functional); and usage analytics, which count page views and clicks and are linked to your account when you are signed in. We do not use cookies for advertising. We do not use cookies to track you across third-party websites.
You can access a copy of the personal information we hold about you, correct anything that's wrong, export your conversation history, delete individual threads or your whole account, and withdraw consent for anything we processed based on consent (such as turning off a public shared read).
If you are in the US, every state privacy law in effect, from California's CCPA to the newest 2026 laws, gives you rights substantially like these, and we honour them for all users regardless of state. If you are in Canada, the EU, or the UK, you have equivalent rights under PIPEDA, Quebec's Law 25, and the GDPR. The full Privacy Policy sets them out by jurisdiction.
Exercise any of these rights by emailing privacy@trycalypso.ai. We will not discriminate against you for using them, and if we refuse a request you can appeal.
Your information is stored in the United States, where it is subject to US law, and processed by our providers in the countries where they operate. Our privacy officer is reachable at privacy@trycalypso.ai. Quebec users have the additional rights Law 25 provides, including data portability. If you have a concern we can't resolve, you can contact the Office of the Privacy Commissioner of Canada or, in Quebec, the Commission d'accès à l'information.
Calypso is intended solely for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18, and we do not market Calypso to minors. If you believe a minor has signed up for Calypso, please email privacy@trycalypso.ai and we will close the account and delete its associated data.
We may update this page from time to time. When we make a material change to the underlying Privacy Policy, we will update the date on both pages and notify account holders at least 30 days before the change takes effect.
For any privacy question or request, email privacy@trycalypso.ai. For a security concern, email security@trycalypso.ai. For safety and abuse, email safety@trycalypso.ai.
