We collect only what we need.
Your account, your conversations, your usage of the product, your billing information if you subscribe — and as little else as we can. We don't ask for your government ID, your phone contacts, or your social network.
— PRIVACYYour conversations,
Your conversations,
your privacy.
This is a plain-language summary. A full legal Privacy Policy, reviewed by counsel, will replace this page once it has been signed off in every jurisdiction we operate in.
— what we promise
Eight things, plainly.
Your conversations are private to you.
Conversations with Calypso voices are tied to your account and are not visible to other users. Incognito mode does not save them at all — when an incognito thread closes, it's gone.
We do not sell your data.
Not to advertisers, not to brokers, not to anyone. We do not share your personal information for cross-context behavioural advertising.
We do not train our AI on your conversations by default.
We will only use your conversation content to improve our AI models if you have explicitly opted in. The opt-in is off by default, and you can change your mind any time.
We share only with the providers we need to run Calypso.
A small set of vetted service providers help us host the app, run AI inference, process payments, and send transactional emails. Each is bound by a written contract that limits their use of your data to providing the service to us. We may also disclose information when legally required.
You can access, correct, export, or delete your data.
From your account settings, or by emailing privacy@calypso.app. We aim to respond promptly to every request, and you do not lose access to Calypso for exercising any of these rights.
We protect your data with standard security practices.
Traffic between your device and Calypso is encrypted in transit. Conversation content and account data are protected at rest. Staff access is limited and logged. If a meaningful breach ever affects you, we will notify you as required by law.
Calypso is not therapy and not a crisis service.
If you are in crisis, please use the resources on our Safety page. The people on those lines are trained for moments Calypso is not built to handle.
Who this page is from
This summary is from the team that builds Calypso ("we," "us," "our"). When we publish the full legal Privacy Policy, it will identify our operating entity and contact details in detail. Until then, the email and contact information at the bottom of this page is the right way to reach us with any privacy question.
What we collect, in plain language
Information you give us — your email address, a password (stored as a salted hash, never in plaintext), your display name if you set one, and any optional profile information you choose to add (such as date of birth for the synastry feature).
The conversations and screenshots you share with Calypso — the text of your chats and the files you drop into the Decode feature, along with the metadata associated with them (timestamps, thread titles you set, voices used).
Information that is collected automatically — your IP address and browser type, basic device information, which pages and features you use, and error or performance signals. We do not collect precise location or contacts from your phone.
Billing information if you subscribe — handled by our payment processor. We do not store full card numbers on our systems.
What we use it for
To run Calypso for you — authenticate you, render your conversations, generate decode and chat responses, deliver synastry reads if you've opted in.
To keep Calypso healthy — diagnose bugs, prevent abuse, secure accounts, comply with the law.
To communicate with you about your account — sign-in confirmations, password resets, billing receipts, security alerts. We do not send marketing email by default.
To improve the product — using aggregated, anonymized usage data (not conversation contents) so we can understand which features are useful and which are confusing.
To support safety — automated detection of language patterns that suggest a user may be in crisis, so we can surface the in-product Crisis Banner and our Safety page. No human reads your conversation unless you flag it or it is reported.
Cookies and similar technologies
Calypso uses cookies and similar storage for three things: keeping you signed in and remembering your privacy choices (these are strictly necessary); remembering preferences like your selected voice or theme (these are functional, and you can disable them in your settings); and anonymous usage analytics. We do not use cookies for advertising. We do not use cookies to track you across third-party websites.
Your rights, in short
You can access a copy of the personal information we hold about you, correct anything that's wrong, export your conversation history, delete individual threads or your whole account, and withdraw consent for anything we processed based on consent (such as the optional AI-training opt-in).
If you are in the EU, the UK, Canada, California, or any other jurisdiction with comprehensive privacy law, you have rights substantially equivalent to those described above. The full legal policy will set them out by jurisdiction.
Exercise any of these rights by emailing privacy@calypso.app. We will not discriminate against you for using them.
Children and teens
Calypso is intended for users aged 13 and older in the US, and at the equivalent legal age threshold in other jurisdictions. We do not knowingly collect personal information from children below the applicable age threshold. If you believe a child has signed up for Calypso, please email privacy@calypso.app and we will delete the account and its associated data.
Changes to this summary
We may update this page from time to time. When we make a material change, we will update the date at the top of the page and notify account holders before the change takes effect. When the full legal Privacy Policy is ready, it will replace this summary and we will tell you.
Contact
For any privacy question or request, email privacy@calypso.app. For a security concern, email security@calypso.app. For safety and abuse, email safety@calypso.app.
Last updated: 2026-05-20
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